WSBI will host its first Innovation Workshop in the Latin America and Caribbean region on March 21 in São Pau​lo, following the success of tailored workshops that have already taken plac​e in Europe and Asia.  Discussions will include themes around how to create customer engagement and centricity, which services to build for customers, mobile interfaces, collaboration between banks or between bank and ​start-ups, a deep dive session on digital on-boarding & authentication. The event is open to WSBI membership world-wide and to selected partners and stakeholders.