Here’s the trend breakdown, including insight from our 11:FS team:
- Removing friction from the customer journey
- Rise of insurtech
- Rise of regtech
- PSD2 forces banks and fintech to partner
- Reform of the bank boardroom
- China and emerging markets focus
- Chatbots, machine learning, AI
- Fintech gets integrated with social media
- Fintech gets integrated with the Internet of Things
- Platforms, APIs, and open banking are key
- Blockchain moves out of the labs into the real world
- Bonus! Cybersecurity is a big worry