One in five people in Nambia are employed in the SME sector and contribute over 12 percent to the gross domestic product. Bank Windhoek has experienced that in addition to financing, the major need of start-ups and small and medium businesses is mentoring. Mentorship guides SMEs on how to run a successful and sustainable business.

As an SME customer, Bank Windhoek's mentorship program is available to successful SME finance applicants. This ten-month targeted program is directed at helping the SME build capacity by improving business management skills. The mentors focus on assisting the business to improve in areas such as bookkeeping, pricing strategies, marketing, human resources management and other practical business skills.