The 25th Africa Regional Group Meeting will be an opportunity to take stock of private and public actors’ commitments and major achievements of WSBI African members in digital financial inclusion. The meeting will focus on how WSBI members’ innovation and digital policies contribute to the improvement of their customer journey and, ultimately, to the national level of financial inclusion. 

Besides MNOs fierce competition, the meeting will consider issues like open banking and APIs and how they will change the banking landscape, leading financial institutions to increasingly partner with Fintech in a never ending search to bring flexible innovative solutions to their customers.  

The event will show the next steps towards implementation of financial innovation by showcasing the development and outreach of innovative products, asset classes, and business lines.

It will also describe banks' challenges in becoming more customer centric, including latest innovations in technology, especially in rural areas. Within the framework of its Scale2save programme with the Mastercard Foundation, the aim of which is to support banks to reach scale and sustainability with low-balance accounts, WSBI will present its industry report and several WSBI members progress in financial inclusion. ​

These key issues will gather high-level representatives of the financial industry, regulatory and supervisory authorities, central banks, governments and private sectors. ​