In this report, a range of responsible digital credit provider’s categories and models are examined, consumer risks they involve, and standards being developed to address these risk. With SMEs around the world accessing loans made through digital credit, it’s important to understand the financial consumer protection challenges involved. The report uses the Smart Campaign Client Protection Principles to address security and fraud concern. The principles include:
- Product Design and Delivery Risks
- Preventing Over-Indebtedness
- Transparency for Borrowers and P2P Investors
- Responsible Pricing
- Fair and Respectful Treatments of Clients
- Privacy and Client Data
- Mechanisms for Complaint Resolution
- Improving Security and Fraud Protection
